Legal

Terms of Service

Effective April 26, 2026 · Last updated April 26, 2026

These Terms of Service (the “Terms”) form a binding agreement between you and Mike Lenze, an individual sole proprietor doing business as StoryMart (“StoryMart,” “we,” “us,” or “our”). By creating an account, accessing, or using the StoryMart website, app, or services (the “Service”), you agree to these Terms. If you do not agree, do not use the Service.

Heads up:Section 13 contains a binding arbitration agreement and a class action waiver that affect how disputes between us are resolved. Please read it carefully.

1. Acceptance of these Terms

By using the Service you confirm that you have read, understood, and agree to these Terms and our Privacy Policy. If you are using the Service on behalf of a household, organization, or another person (such as your child), you represent that you have the authority to bind that person or entity to these Terms.

2. Eligibility

You must be at least 18 years old, or the age of majority in your jurisdiction, to create a StoryMart account. The Service is designed for adults — typically parents, grandparents, and caregivers — who create personalized storybooks for children in their care.

Children under 13 (or the equivalent age under applicable law) may not create their own account. A parent or legal guardian may create profiles for children inside their account, subject to the children's privacy disclosures in our Privacy Policy.

3. Your account

You are responsible for the information you provide, for keeping your login credentials confidential, and for all activity that occurs under your account. Notify us promptly at mikelenze@hotmail.com if you suspect unauthorized access. We may suspend or close accounts that we reasonably believe are being misused, that violate these Terms, or that pose a risk to other users.

4. Subscriptions, billing, and cancellation

StoryMart offers paid subscription plans. Pricing, included book credits, and other plan features are described on our pricing page and may change from time to time. By subscribing, you authorize us (through our payment processor, Stripe) to charge your payment method the listed fees on a recurring basis until you cancel.

Auto-renewal. Subscriptions renew automatically at the end of each billing period at the then-current rate unless you cancel before the renewal date.

Cancellation. You can cancel any time from your account settings. Cancellation takes effect at the end of the current billing period — you keep access and any unused credits for that period and are not charged further.

No refunds. All payments are non-refundable except where required by law. We do not offer prorated refunds for unused time, downgrades, or unused book credits, and we do not refund partial billing periods. If a generation fails for technical reasons on our side, we will return the corresponding book credit to your account.

Price changes. We may change prices for new billing periods. We will give you reasonable notice (typically by email) before any price change takes effect, and you may cancel before the change applies.

Taxes. Listed prices may exclude taxes. Where required by law, we will collect and remit applicable taxes.

5. Your inputs and generated books

The Service lets you provide inputs — child profile details, optional photos, prompts, traits, and similar content (collectively, “Inputs”) — which StoryMart uses together with AI models to generate stories, illustrations, and other output (collectively, “Generated Books”).

Your Inputs.You retain all rights to the Inputs you provide. You grant StoryMart a worldwide, royalty-free license to host, store, process, and use your Inputs for the purposes of operating, securing, supporting, and improving the Service for you. You represent that you have the right to provide each Input — including any photo of a child — and that the Inputs do not infringe anyone's rights.

Generated Books. Subject to your continued compliance with these Terms, you receive a license to read, download, print, and share the Generated Books for personal, non-commercial use. Plans that explicitly include commercial rights (for example, the Business plan) extend that license to the commercial uses described on our pricing page. Because Generated Books are produced by AI based on inputs that may not be unique to you, we cannot guarantee that any particular Generated Book is exclusive to your account.

Reservation. StoryMart and its licensors retain all rights, title, and interest in and to the Service itself — including the website, app, models, prompts, software, brand, and underlying technology — other than the limited rights granted to you above.

6. Acceptable use

You agree not to, and not to allow anyone else to:

  • use the Service to create content that sexualizes, exploits, or endangers minors, or that promotes violence, hate, harassment, self-harm, or illegal activity;
  • upload photos of children for whom you do not have parental or guardian authority, or photos of any other person without their consent;
  • attempt to bypass safety filters, rate limits, or other technical controls;
  • reverse engineer, scrape, or attempt to extract the underlying models or prompts that power the Service;
  • use the Service to develop a competing product, train a machine-learning model, or systematically resell the Generated Books on a plan that does not include commercial rights;
  • interfere with or disrupt the integrity or performance of the Service.

We reserve the right to remove content, suspend accounts, or report activity to authorities where we reasonably believe a violation has occurred.

7. AI-generated content disclaimer

Generated Books are produced by automated systems. Although we run multiple safety layers and a quality-rating pass, AI output can be inaccurate, inconsistent, or unsuitable for a particular child. You are responsible for reviewing each Generated Book before sharing it. The Service is not a substitute for professional educational, medical, or psychological advice.

8. Third-party services

The Service relies on third-party providers (for example, payment processing, hosting, email, and AI model providers). We are not responsible for those third parties' acts or omissions, and your use of their services may be subject to their own terms.

9. Termination

You may stop using the Service at any time and may delete your account from your settings. We may suspend or terminate your access if you breach these Terms, if continued provision is no longer commercially reasonable, or if required by law. On termination, your right to use the Service ends, but already-downloaded Generated Books remain yours under the license described in Section 5.

10. Disclaimers

The Service and Generated Books are provided “as is” and “as available,” without warranties of any kind, whether express, implied, statutory, or otherwise. To the maximum extent permitted by law, StoryMart disclaims all warranties, including merchantability, fitness for a particular purpose, non-infringement, and any warranty arising from course of dealing or usage of trade. We do not warrant that the Service will be uninterrupted, error-free, secure, or free from harmful components.

11. Limitation of liability

To the maximum extent permitted by law, StoryMart and its suppliers will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or other intangible losses, arising out of or related to the Service, even if we have been advised of the possibility of such damages.

Our total cumulative liability for any claim arising out of or related to the Service or these Terms will not exceed the greater of (a) the amount you paid us in the twelve (12) months before the event giving rise to the claim, or (b) one hundred U.S. dollars ($100).

Some jurisdictions do not allow certain limitations of liability, so some of these limitations may not apply to you. Nothing in these Terms limits liability that cannot be limited by law.

12. Indemnification

You agree to defend, indemnify, and hold harmless StoryMart and Mike Lenze from any claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to (a) your Inputs, (b) your use of the Service, (c) your violation of these Terms, or (d) your violation of any third-party right, including the rights of any child whose information or likeness you provide.

13. Binding arbitration and class action waiver

Informal resolution first. If a dispute arises, you and StoryMart agree to first attempt to resolve it informally by contacting mikelenze@hotmail.com with a written description. If we cannot resolve the dispute within sixty (60) days, either party may proceed to arbitration.

Binding arbitration.Any dispute, claim, or controversy arising out of or relating to the Service or these Terms — including the formation, scope, or enforceability of this arbitration agreement — will be resolved exclusively by final and binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. Arbitration will be conducted by a single arbitrator, take place in Michigan or, at your election, by remote proceeding, and proceed in English. The arbitrator's decision will be final and may be entered as a judgment in any court of competent jurisdiction.

Class action waiver.You and StoryMart each agree that disputes will be brought only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate more than one person's claims and may not preside over any form of representative or class proceeding.

Exceptions.Either party may bring an individual action in small-claims court for disputes within that court's jurisdiction, and either party may seek injunctive relief in court to protect its intellectual property rights.

If this section is unenforceable. If the class action waiver is found unenforceable as to any claim, that claim must proceed in court rather than in arbitration; the rest of this section survives.

14. Governing law and venue

These Terms are governed by the laws of the State of Michigan, without regard to its conflict-of-laws rules, and by applicable U.S. federal law. Subject to Section 13, the state and federal courts located in Michigan will have exclusive jurisdiction over any matter not subject to arbitration, and you consent to personal jurisdiction in those courts.

15. Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will give reasonable notice — for example, by email to the address on your account or by a prominent notice in the Service — before the changes take effect. Continued use of the Service after the changes take effect means you accept the updated Terms. If you do not agree, stop using the Service and cancel your subscription.

16. Miscellaneous

These Terms are the entire agreement between you and StoryMart regarding the Service and supersede any prior agreements. If any provision is held unenforceable, the remaining provisions stay in effect. Our failure to enforce a provision is not a waiver of that right. You may not assign these Terms without our written consent; we may assign them in connection with a merger, acquisition, or sale of assets. Notices to you may be sent by email or posted in the Service.

17. Contact

Questions about these Terms? Reach out to mikelenze@hotmail.com.